Terms of service

Effective Date: February 19, 2026

These Terms of Service (“Terms”) govern your use of the website operated by Jay’s Import & Export (“Company,” “we,” “our,” or “us”). By accessing or purchasing from our website, you agree to these Terms.

1. Use of Website

You agree to use this website only for lawful purposes. You may not use our website in any way that violates applicable laws or regulations.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Orders

Jay’s Import & Export sells wholesale packaging supplies and related products.

We reserve the right to:

Refuse or cancel orders
Limit order quantities
Correct pricing errors
Discontinue products

Orders are subject to availability and verification.

3. Pricing & Payment

All prices are listed in U.S. Dollars unless otherwise stated.

Payment must be received prior to shipment unless alternative payment terms are agreed upon in writing.

We reserve the right to adjust pricing at any time without notice.

4. Shipping & Delivery

Shipping times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, weather, supply chain disruptions, or other events beyond our control.

Risk of loss transfers to the buyer upon shipment.

5. Returns & Damages

If products arrive damaged or defective, you must notify us within a reasonable period after delivery.

We reserve the right to determine eligibility for replacement, credit, or refund.

6. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, is the property of Jay’s Import & Export and may not be reproduced or used without written permission.

7. SMS Communications

By providing your mobile phone number and consenting to receive SMS communications, you agree to receive transactional and customer service text messages from Jay’s Import & Export, including:

Order confirmations
Shipping notifications
Customer support responses
Account-related communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly at sales@jaysimport.com.

Mobile Data Use Limitation

Jay’s Import & Export does not sell, rent, share, distribute, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Mobile contact information is used solely for direct communication between our company and the customer.

8. Limitation of Liability

To the fullest extent permitted by law, Jay’s Import & Export shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the website or products.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Illinois, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any modifications.

11. Contact Information

Jay’s Import & Export
Email: sales@jaysimport.com
Website: https://www.jaysimport.com